:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--ur-blue:#2c67ad;--ur-grey:#88898c;--bg:#f2f4f7;--bg-elev:#fff;--panel:#fff;--panel-2:#f5f7fa;--hover:#f6f8fb;--track:#e6eaf0;--border:#dfe3ea;--border-strong:#c7cdd8;--fg:#16202b;--fg-dim:#4a5563;--fg-mute:var(--ur-grey);--accent:var(--ur-blue);--accent-2:#23548f;--accent-fg:#fff;--accent-ink:#245899;--accent-bg:#eaf1f9;--accent-border:#c3d7ee;--ok:#0f7a52;--ok-bg:#e7f5ee;--ok-border:#c2e3d2;--warn:#8a5a12;--warn-bg:#fdf4e4;--warn-border:#eddcbb;--err:#b3261e;--err-bg:#fdecea;--err-border:#f2ccc8;--blue:var(--accent-ink);--blue-bg:var(--accent-bg);--indigo:#4b3f9e;--indigo-bg:#f0eefa;--slate:#5a6472;--slate-bg:#f0f2f5;--radius:10px;--radius-sm:6px;--radius-xs:4px;--radius-pill:999px;--shadow-sm:0 1px 2px #1018280d;--shadow-md:0 1px 3px #10182814,0 1px 2px #1018280d;--shadow-lg:0 16px 40px #10182829;--font-sans:system-ui,-apple-system,"Segoe UI","Inter","Roboto","Helvetica Neue",Arial,sans-serif;--font-mono:"SFMono-Regular","Menlo","Consolas","Monaco",monospace;--topbar-h:61px;--cat-1:#2c67ad;--cat-2:#0f7a52;--cat-3:#8a5a12;--cat-4:#b3261e;--cat-5:#4b3f9e;--cat-6:#17697e;--cat-7:#5a6472}.analytics-scope{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--bg:#0c1421;--bg-elev:#131d2e;--panel:#131d2e;--panel-2:#1a2639;--hover:#1f2c42;--track:#223148;--border:#22314a;--border-strong:#334765;--fg:#e9eff8;--fg-dim:#a8b5c9;--fg-mute:#8b98ac;--accent:#4f93dd;--accent-2:#6fa9e8;--accent-fg:#06121f;--accent-ink:#8ab9ec;--accent-bg:#4f93dd24;--accent-border:#4f93dd57;--ok:#34c795;--ok-bg:#34c79521;--ok-border:#34c79552;--warn:#e0a63c;--warn-bg:#e0a63c21;--warn-border:#e0a63c52;--err:#f2726a;--err-bg:#f2726a21;--err-border:#f2726a52;--blue:var(--accent-ink);--blue-bg:var(--accent-bg);--indigo:#a99cf5;--indigo-bg:#a99cf524;--slate:#93a1b8;--slate-bg:#93a1b821;--cat-1:#4f93dd;--cat-2:#34c795;--cat-3:#e0a63c;--cat-4:#f2726a;--cat-5:#a99cf5;--cat-6:#52b6cd;--cat-7:#93a1b8;--shadow-sm:none;--shadow-md:0 1px 2px #0006;--shadow-lg:0 20px 48px #0000008c;background:var(--bg);color:var(--fg);min-height:calc(100vh - var(--topbar-h))}*{box-sizing:border-box}html,body{background:var(--bg);color:var(--fg);font-family:var(--font-sans);min-height:100%;margin:0;padding:0;font-size:14px;line-height:1.45}body{background:var(--bg)}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit;color:inherit}main{min-height:100vh}.topbar{z-index:20;background:var(--bg-elev);border-bottom:1px solid var(--border);position:sticky;top:0}.topbar-inner{height:calc(var(--topbar-h) - 1px);align-items:center;gap:18px;max-width:1600px;margin:0 auto;padding:0 20px;display:flex}.brand{align-items:center;gap:10px;font-weight:700;display:inline-flex}.brand-name{font-size:14px}.brand-sub{color:var(--fg-mute);margin-left:2px;font-size:12px;font-weight:500}.nav{gap:2px;margin-left:16px;display:flex}.nav a{color:var(--fg-dim);border-bottom:2px solid #0000;align-items:center;padding:7px 12px;font-weight:500;display:inline-flex}.nav a:hover{color:var(--fg);background:var(--hover)}.nav a.active{color:var(--fg);border-bottom-color:var(--accent);font-weight:600}.nav .count{background:var(--panel-2);border:1px solid var(--border);color:var(--fg-dim);border-radius:var(--radius-sm);margin-left:7px;padding:0 5px;font-size:11px;font-weight:600;display:inline-block}.nav a.active .count{color:var(--fg)}.topbar-right{color:var(--fg-dim);align-items:center;gap:12px;margin-left:auto;font-size:12px;display:flex}.live-pill{color:var(--fg-mute);align-items:center;gap:6px;font-size:12px;display:inline-flex}.live-dot{background:var(--ok);border-radius:50%;width:7px;height:7px}.user-chip{border-radius:var(--radius-sm);background:var(--panel-2);border:1px solid var(--border);padding:3px 8px}.page{max-width:1600px;margin:0 auto;padding:20px 20px 64px}.page-head{flex-wrap:wrap;justify-content:space-between;align-items:end;gap:16px;margin-bottom:16px;display:flex}.page-title{margin:0;font-size:20px;font-weight:700}.page-sub{color:var(--fg-mute);margin:2px 0 0;font-size:13px}.page-head-actions{align-items:center;gap:8px;display:flex}.reset-demo{align-items:center;gap:10px;display:flex}.reset-demo-msg{font-size:12px}.reset-demo-msg a{color:inherit;font-weight:600;text-decoration:underline}.reset-demo-msg.is-ok{color:var(--ok)}.reset-demo-msg.is-err{color:var(--err)}.filters{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-sm);flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:12px;padding:10px 12px;display:flex}.filter-group{align-items:center;gap:6px;display:inline-flex}.filter-label{color:var(--fg-mute);letter-spacing:.02em;font-size:12px;font-weight:600}.filter-input,.filter-select{background:var(--bg-elev);color:var(--fg);border:1px solid var(--border-strong);border-radius:var(--radius-sm);min-width:120px;padding:6px 10px;font-size:13px}.filter-input:focus,.filter-select:focus{outline:2px solid var(--accent-ink);outline-offset:1px}.filter-input.search{min-width:220px}.filter-input.range{min-width:70px}.filter-chip{border-radius:var(--radius-sm);border:1px solid var(--border-strong);background:var(--bg-elev);color:var(--fg-dim);cursor:pointer;padding:5px 12px;font-size:12px;font-weight:600}.filter-chip.active{background:var(--accent);border-color:var(--accent);color:var(--accent-fg)}.filter-spacer{flex:auto}.btn{border:1px solid var(--border-strong);border-radius:var(--radius-sm);background:var(--bg-elev);color:var(--fg);cursor:pointer;box-shadow:var(--shadow-sm);justify-content:center;align-items:center;gap:6px;padding:6px 12px;font-size:13px;font-weight:600;transition:background .12s,border-color .12s,box-shadow .12s;display:inline-flex}.btn:hover{background:var(--panel-2);border-color:var(--border-strong)}.btn:active{box-shadow:none}.btn:focus-visible{outline:2px solid var(--accent);outline-offset:1px}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--accent);color:var(--accent-fg);border-color:var(--accent)}.btn-primary:hover{background:var(--accent-2);border-color:var(--accent-2)}.btn-ghost{color:var(--fg-dim);box-shadow:none;background:0 0;border-color:#0000;padding:6px 8px}.btn-ghost:hover{color:var(--fg);background:var(--hover)}.btn-danger{color:var(--err);border-color:var(--err);background:var(--err-bg)}.btn-sm{border-radius:var(--radius-sm);padding:4px 10px;font-size:12px}.bulkbar{border-radius:var(--radius);background:var(--panel-2);border:1px solid var(--border-strong);border-left:3px solid var(--accent);align-items:center;gap:12px;margin-bottom:12px;padding:9px 12px;display:flex}.table-wrap{border:1px solid var(--border);border-radius:var(--radius);background:var(--panel);box-shadow:var(--shadow-sm);overflow:hidden}.qtable{border-collapse:collapse;width:100%;font-size:13px}.qtable thead th{background:var(--panel-2);color:var(--fg-dim);letter-spacing:.02em;text-align:left;border-bottom:1px solid var(--border-strong);white-space:nowrap;padding:9px 12px;font-size:11.5px;font-weight:600;position:sticky;top:0}.qtable thead th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none}.qtable thead th.sortable:hover{color:var(--fg)}.qtable thead th .sort-caret{color:var(--accent-ink);margin-left:4px;font-size:10px;display:inline-block}.qtable tbody td{border-bottom:1px solid var(--border);vertical-align:top;padding:10px 12px}.qtable tbody tr{cursor:pointer;transition:background 90ms}.qtable tbody tr:hover{background:var(--hover)}.qtable tbody tr.selected{background:var(--accent-bg);box-shadow:inset 3px 0 0 var(--accent)}.qtable input[type=checkbox]{accent-color:var(--accent-ink)}.col-check{width:34px}.col-time{width:175px}.col-type{width:88px}.col-pieces{text-align:right;width:70px}.col-attempts{width:150px}.col-actions{text-align:right;width:130px}.time-main{font-weight:700}.time-sub{color:var(--fg-mute);font-size:11px}.row-primary{flex-direction:column;gap:2px;display:flex}.row-customer{color:var(--fg);font-weight:600}.row-id{font-family:var(--font-mono);color:var(--fg-mute);font-size:11px}.row-contact{flex-direction:column;display:flex}.row-contact-name{font-weight:500}.row-contact-phone{color:var(--fg-mute);font-size:12px;font-family:var(--font-mono)}.row-equipment{color:var(--fg-dim);-webkit-line-clamp:2;-webkit-box-orient:vertical;max-width:380px;display:-webkit-box;overflow:hidden}.empty-state{text-align:center;color:var(--fg-mute);padding:60px 20px}.badge{border-radius:var(--radius-sm);border:1px solid #0000;align-items:center;gap:4px;padding:1px 6px;font-size:11.5px;font-weight:600;display:inline-flex}.badge-delivery{background:var(--blue-bg);color:var(--blue);border-color:var(--accent-border)}.badge-pickup{background:var(--indigo-bg);color:var(--indigo);border-color:var(--indigo-bg)}.badge-ok{background:var(--ok-bg);color:var(--ok);border-color:var(--ok-border)}.badge-warn{background:var(--warn-bg);color:var(--warn);border-color:var(--warn-border)}.badge-err{background:var(--err-bg);color:var(--err);border-color:var(--err-border)}.badge-slate{background:var(--slate-bg);color:var(--slate);border-color:var(--border)}.attempt-tag{border-radius:var(--radius-sm);background:var(--warn-bg);border:1px solid var(--warn-border);color:var(--warn);align-items:center;gap:6px;padding:1px 6px;font-size:11.5px;font-weight:600;display:inline-flex}.urgency-dot{vertical-align:middle;border-radius:50%;width:8px;height:8px;margin-right:8px;display:inline-block}.urgency-hot{background:var(--err)}.urgency-warm{background:var(--warn)}.urgency-cool{background:var(--slate)}.checkchips{flex-wrap:wrap;gap:4px;display:inline-flex}.chip{border-radius:var(--radius-sm);border:1px solid var(--border);background:var(--panel-2);color:var(--fg-dim);align-items:center;gap:4px;padding:1px 6px;font-size:11.5px;font-weight:600;display:inline-flex}.chip.on{color:var(--ok);border-color:var(--ok-border);background:var(--ok-bg)}.chip.off{color:var(--err);border-color:var(--err-border);background:var(--err-bg)}.notes{color:var(--fg-dim);background:var(--panel-2);border:1px solid var(--border);border-radius:var(--radius-sm);white-space:pre-wrap;max-width:640px;margin-top:6px;padding:7px 9px;font-size:12.5px;line-height:1.5}.modal-scrim{z-index:55;background:#10182852;animation:.12s ease-out fade;position:fixed;inset:0}.modal{background:var(--bg-elev);border:1px solid var(--border-strong);width:min(440px,100vw - 32px);box-shadow:var(--shadow-lg);z-index:60;border-radius:12px;position:fixed;top:50%;left:50%;overflow:hidden;transform:translate(-50%,-50%)}.modal-head{background:var(--panel-2);border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:12px;padding:14px 18px;display:flex}.modal-title{margin:0;font-size:16px;font-weight:700}.modal-body{padding:16px 18px}.modal-label{color:var(--fg-mute);margin:16px 0 6px;font-size:12px;font-weight:600;display:block}.modal-body .phone-input{width:100%}.modal-foot{background:var(--panel-2);border-top:1px solid var(--border);justify-content:flex-end;gap:8px;padding:14px 18px;display:flex}.drawer-scrim{z-index:40;background:#10182852;animation:.12s ease-out fade;position:fixed;inset:0}@keyframes fade{0%{opacity:0}to{opacity:1}}.drawer{background:var(--bg-elev);border-left:1px solid var(--border-strong);width:min(720px,100vw);box-shadow:var(--shadow-lg);z-index:50;position:fixed;top:0;bottom:0;right:0;overflow-y:auto}.drawer-head{background:var(--panel-2);border-bottom:1px solid var(--border);z-index:1;padding:14px 20px;position:sticky;top:0}.drawer-title-row{justify-content:space-between;align-items:center;gap:12px;display:flex}.drawer-title{margin:0;font-size:18px;font-weight:700}.drawer-meta{color:var(--fg-mute);flex-wrap:wrap;gap:12px;margin-top:4px;font-size:12px;display:flex}.drawer-body{flex-direction:column;gap:22px;padding:18px 20px 40px;display:flex}.drawer-section h3{text-transform:uppercase;letter-spacing:.05em;color:var(--fg-mute);margin:0 0 10px;font-size:12px;font-weight:700}.dl{grid-template-columns:190px 1fr;gap:8px 16px;font-size:13px;display:grid}.dl dt{color:var(--fg-mute)}.dl dd{color:var(--fg);word-break:break-word;margin:0}.timeline{flex-direction:column;gap:10px;display:flex}.timeline-item{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--panel-2);grid-template-columns:12px 1fr;gap:12px;padding:10px 12px;display:grid}.timeline-dot{background:var(--slate);border-radius:50%;width:10px;height:10px;margin-top:6px}.timeline-dot.reached{background:var(--ok)}.timeline-dot.miss{background:var(--warn)}.phone-editor{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.phone-input{font-family:var(--font-mono);min-width:200px}.phone-input.invalid{border-color:var(--err);outline-color:var(--err)}.phone-hint{color:var(--fg-mute);margin-top:4px;font-size:11.5px}.phone-hint.err{color:var(--err)}.raw-kv{font-family:var(--font-mono);background:var(--panel-2);border:1px solid var(--border);border-radius:var(--radius-sm);grid-template-columns:220px 1fr;gap:4px 12px;padding:12px;font-size:12px;display:grid}.raw-kv dt{color:var(--fg-mute)}.raw-kv dd{color:var(--fg);word-break:break-word;margin:0}.kpi-strip{grid-template-columns:repeat(6,minmax(0,1fr));gap:10px;margin-bottom:14px;display:grid}@media (max-width:1100px){.kpi-strip{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width:640px){.kpi-strip{grid-template-columns:repeat(2,minmax(0,1fr))}}.kpi-small{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);flex-direction:column;gap:2px;min-width:0;padding:10px 12px;display:flex}.kpi-small-label{color:var(--fg-mute);text-transform:uppercase;letter-spacing:.07em;font-size:10.5px;font-weight:700}.kpi-small-value{font-size:21px;font-weight:700;line-height:1.2}.kpi-small-sub{color:var(--fg-mute);white-space:nowrap;text-overflow:ellipsis;font-size:11px;overflow:hidden}.kpi-small.hot .kpi-small-value{color:var(--err)}.kpi-small.warn .kpi-small-value{color:var(--warn)}.kpi-small.ok .kpi-small-value{color:var(--ok)}.panel-head{margin-bottom:10px}.panel-head h3{margin:0;font-size:13px;font-weight:700}.panel-head .panel-sub{color:var(--fg-mute);margin:4px 0 0;font-size:12px}.insight-head{border:1px solid var(--border);border-left:3px solid var(--accent);background:var(--panel-2);border-radius:var(--radius-sm);margin:20px 0 10px;padding:10px 14px}.insight-head h2{margin:0;font-size:15px;font-weight:700}.insight-head p{color:var(--fg-dim);max-width:780px;margin:4px 0 0;font-size:12.5px}.insight-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:12px;display:grid}@media (max-width:1200px){.insight-grid{grid-template-columns:1fr}}.unit-row>td{background:var(--panel-2);padding:0 0 0 44px}.subtable{border-collapse:collapse;width:100%;margin:6px 0;font-size:12px}.subtable thead th{text-align:left;color:var(--fg-mute);text-transform:uppercase;letter-spacing:.06em;border-bottom:1px solid var(--border);padding:5px 8px;font-size:10px;font-weight:700}.subtable tbody td{border-bottom:1px solid var(--border);color:var(--fg);padding:5px 8px}.subtable tbody tr:last-child td{border-bottom:none}.subtable td.mono{font-family:var(--font-mono);color:var(--fg-mute);white-space:nowrap}.insight-table{border-collapse:collapse;width:100%;font-size:12.5px}.insight-table thead th{text-align:left;color:var(--fg-mute);text-transform:uppercase;letter-spacing:.06em;border-bottom:1px solid var(--border);padding:6px 8px;font-size:10.5px;font-weight:700}.insight-table thead th.num,.insight-table tbody td.num{text-align:right}.insight-table tbody td{border-bottom:1px solid var(--border);padding:8px}.insight-table tbody tr:last-child td{border-bottom:none}.cell-primary{color:var(--fg);white-space:nowrap;text-overflow:ellipsis;max-width:260px;font-weight:600;overflow:hidden}.cell-sub{color:var(--fg-mute);white-space:nowrap;text-overflow:ellipsis;max-width:260px;margin-top:1px;font-size:11px;overflow:hidden}.risk-high{color:var(--err);font-weight:700}.risk-med{color:var(--warn);font-weight:700}.risk-low{color:var(--ok);font-weight:600}.chip-mini{border-radius:var(--radius-sm);background:var(--panel-2);border:1px solid var(--border);color:var(--fg-dim);font-size:11px;font-family:var(--font-mono);padding:1px 6px;display:inline-block}.change-list{flex-direction:column;gap:6px;display:flex}.change-row{grid-template-columns:110px 1fr auto auto;align-items:center;gap:10px;font-size:12.5px;display:grid}.change-label{color:var(--fg);text-transform:capitalize;text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.change-bar-wrap{border-radius:var(--radius-xs);background:var(--track);height:8px;overflow:hidden}.change-bar-fill{background:var(--accent);border-radius:var(--radius-xs);height:100%}.change-count{color:var(--fg);text-align:right;min-width:22px;font-size:12.5px;font-weight:700}.change-share{color:var(--fg-mute);text-align:right;min-width:34px;font-size:11px}.exc-chips{flex-wrap:wrap;gap:8px;display:flex}.exc-chip{border-radius:var(--radius-sm);background:var(--panel-2);border:1px solid var(--border);align-items:baseline;gap:6px;min-width:130px;padding:6px 10px;display:flex}.exc-chip-count{color:var(--err);font-size:18px;font-weight:700;line-height:1}.exc-chip-label{color:var(--fg);flex:1;min-width:0;font-size:12px}.exc-chip-share{color:var(--fg-mute);font-size:11px}.analytics-row-tall{align-items:stretch;height:400px}.analytics-row-tall>.panel{flex-direction:column;height:100%;min-height:0;display:flex;overflow:hidden}@media (max-width:1100px){.analytics-row-tall{height:auto}.analytics-row-tall>.panel{height:400px}}.panel-scroll-body{scrollbar-width:thin;scrollbar-color:var(--border-strong)transparent;flex:auto;min-height:0;padding-right:4px;overflow-y:auto}.panel-scroll-body::-webkit-scrollbar{width:8px}.panel-scroll-body::-webkit-scrollbar-track{background:0 0}.panel-scroll-body::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:var(--radius-sm)}.panel-scroll-body::-webkit-scrollbar-thumb:hover{background:var(--slate)}.pipeline-compact{flex-direction:column;gap:6px;display:flex}.pipeline-compact-item{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--panel-2);padding:8px 10px}.pipeline-compact-head{align-items:center;gap:8px;font-size:12.5px;display:flex}.pipeline-compact-name{text-overflow:ellipsis;white-space:nowrap;flex:1;font-weight:600;overflow:hidden}.pipeline-compact-when{color:var(--fg-mute);white-space:nowrap;font-size:11px}.pipeline-compact-detail{color:var(--fg-dim);text-overflow:ellipsis;-webkit-line-clamp:2;-webkit-box-orient:vertical;margin-top:3px;font-size:12px;display:-webkit-box;overflow:hidden}.panel-grid{grid-template-columns:2fr 1fr;gap:12px;display:grid}@media (max-width:1100px){.panel-grid{grid-template-columns:1fr}}.panel{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:16px 18px}.panel h3{color:var(--fg);margin:0 0 12px;font-size:13px;font-weight:700}.panel-sub{color:var(--fg-mute);margin:-8px 0 12px;font-size:12px}.chart{width:100%;height:220px}.chart-legend{color:var(--fg-mute);gap:12px;margin-top:8px;font-size:12px;display:flex}.legend-swatch{border-radius:var(--radius-xs);vertical-align:middle;width:10px;height:10px;margin-right:6px;display:inline-block}.mini-bar{align-items:end;gap:6px;height:120px;display:flex}.mini-bar-col{flex-direction:column;flex:1;align-items:center;gap:4px;display:flex}.mini-bar-fill{border-radius:var(--radius-xs)var(--radius-xs)0 0;background:var(--accent);width:100%;min-height:2px}.mini-bar-label{color:var(--fg-mute);font-size:10px}.mini-bar-count{color:var(--fg);font-size:11px;font-weight:700}.pipeline-list{flex-direction:column;gap:8px;display:flex}.pipeline-item{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--panel-2);padding:10px 12px}.pipeline-title{align-items:center;gap:8px;font-weight:600;display:flex}.pipeline-detail{color:var(--fg-dim);margin-top:4px;font-size:12.5px}.pipeline-meta{color:var(--fg-mute);margin-top:4px;font-size:11px}.exception-list{flex-direction:column;gap:8px;display:flex}.exception-row{align-items:center;gap:10px;font-size:13px;display:flex}.exception-bar{border-radius:var(--radius-xs);background:var(--track);flex:1;height:10px;overflow:hidden}.exception-fill{background:var(--err);height:100%}.exception-count{text-align:right;min-width:24px;color:var(--fg);font-weight:700}.toast-region{z-index:100;flex-direction:column;gap:8px;display:flex;position:fixed;bottom:20px;right:20px}.toast{border-radius:var(--radius-sm);background:var(--bg-elev);border:1px solid var(--border-strong);border-left:3px solid var(--slate);color:var(--fg);box-shadow:var(--shadow-lg);min-width:220px;max-width:380px;padding:10px 14px;font-size:13px}.toast.err{border-left-color:var(--err);color:var(--err)}.toast.ok{border-left-color:var(--ok);color:var(--ok)}.mono{font-family:var(--font-mono)}.muted{color:var(--fg-mute)}.dim{color:var(--fg-dim)}.hstack{align-items:center;gap:8px;display:flex}.vstack{flex-direction:column;gap:8px;display:flex}.sr-only{clip:rect(0,0,0,0);white-space:nowrap;border:0;width:1px;height:1px;padding:0;position:absolute;overflow:hidden}@media (max-width:900px){.nav{max-width:100%;overflow-x:auto}.topbar-right .user-chip,.col-attempts,.col-equipment,.row-equipment{display:none}}.brand-logo{width:39px;height:26px;display:block}.oncall{border-radius:var(--radius-pill);background:var(--accent-bg);border:1px solid var(--accent-border);color:var(--accent-ink);white-space:nowrap;align-items:center;gap:6px;padding:2px 9px 2px 7px;font-size:11.5px;font-weight:700;display:inline-flex}.oncall-dot{background:var(--accent);border-radius:50%;width:7px;height:7px;animation:1.6s ease-out infinite oncall-pulse}@keyframes oncall-pulse{0%{box-shadow:0 0 #2c67ad80}70%{box-shadow:0 0 0 7px #2c67ad00}to{box-shadow:0 0 #2c67ad00}}@media (prefers-reduced-motion:reduce){.oncall-dot{animation:none}}.qtable tbody tr.is-oncall{background:var(--accent-bg);box-shadow:inset 3px 0 0 var(--accent)}.drawer-body{background:var(--bg)}.drawer-section{background:var(--panel);border:1px solid var(--border);border-left:3px solid var(--slate);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:14px 16px}.drawer-section>h3{border-bottom:1px solid var(--border);text-transform:uppercase;letter-spacing:.05em;color:var(--fg-dim);justify-content:space-between;align-items:center;gap:10px;margin:0 0 12px;padding-bottom:9px;font-size:11.5px;font-weight:700;display:flex}.drawer-section.tone-act{border-left-color:var(--accent)}.drawer-section.tone-act>h3{color:var(--accent-ink)}.drawer-section.tone-read{border-left-color:var(--warn)}.drawer-section.tone-read>h3{color:var(--warn)}.drawer-section.tone-good{border-left-color:var(--ok)}.drawer-section.tone-good>h3{color:var(--ok)}.drawer-section.tone-bad{border-left-color:var(--err)}.drawer-section.tone-bad>h3{color:var(--err)}.drawer-section.tone-sales{border-left-color:var(--indigo)}.drawer-section.tone-sales>h3{color:var(--indigo)}.drawer-section.tone-quiet{border-left-color:var(--border-strong)}.drawer-section .dl{grid-template-columns:170px 1fr;gap:0}.drawer-section .dl dt,.drawer-section .dl dd{padding:7px 10px}.drawer-section .dl dt{color:var(--fg-mute);font-size:12px;font-weight:600}.drawer-section .dl dt:nth-of-type(odd),.drawer-section .dl dd:nth-of-type(odd){background:var(--panel-2)}.drawer-section .dl dt:first-of-type{border-top-left-radius:var(--radius-xs)}.drawer-section .dl dd:first-of-type{border-top-right-radius:var(--radius-xs)}.drillbar{top:var(--topbar-h);z-index:10;background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-md);flex-wrap:wrap;align-items:center;gap:14px;margin-bottom:16px;padding:12px 14px;display:flex;position:sticky}.drill-group{align-items:center;gap:8px;min-width:0;display:inline-flex}.drill-label{color:var(--fg-mute);text-transform:uppercase;letter-spacing:.08em;white-space:nowrap;font-size:10.5px;font-weight:700}.seg{background:var(--panel-2);border:1px solid var(--border);border-radius:var(--radius-sm);flex-wrap:wrap;gap:2px;padding:2px;display:inline-flex}.seg button{color:var(--fg-dim);border-radius:var(--radius-xs);cursor:pointer;white-space:nowrap;background:0 0;border:0;padding:5px 11px;font-size:12.5px;font-weight:600;transition:background .12s,color .12s}.seg button:hover{color:var(--fg);background:var(--hover)}.seg button[aria-pressed=true]{background:var(--accent);color:var(--accent-fg);box-shadow:var(--shadow-sm)}.seg.seg-scroll{flex-wrap:nowrap;max-width:100%;overflow-x:auto}.drill-reset{margin-left:auto}.drill-count{color:var(--fg-mute);white-space:nowrap;font-size:12px}.metric-row{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:16px;display:grid}@media (max-width:1100px){.metric-row{grid-template-columns:repeat(2,minmax(0,1fr))}}.metric{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);padding:16px 18px;position:relative;overflow:hidden}.metric:after{content:"";background:var(--metric-tone,var(--accent));height:2px;position:absolute;inset:0 0 auto}.metric.tone-ok{--metric-tone:var(--ok)}.metric.tone-warn{--metric-tone:var(--warn)}.metric.tone-hot{--metric-tone:var(--err)}.metric-label{color:var(--fg-mute);text-transform:uppercase;letter-spacing:.07em;font-size:11px;font-weight:700}.metric-value{font-variant-numeric:tabular-nums;margin-top:6px;font-size:32px;font-weight:700;line-height:1.15}.metric.tone-ok .metric-value{color:var(--ok)}.metric.tone-warn .metric-value{color:var(--warn)}.metric.tone-hot .metric-value{color:var(--err)}.metric-sub{color:var(--fg-dim);margin-top:4px;font-size:12.5px}.metric-foot{border-top:1px solid var(--border);color:var(--fg-mute);margin-top:10px;padding-top:9px;font-size:11.5px}.analytics-scope .insight-head{background:var(--panel-2);border-color:var(--border)}.insight-table tbody tr.drillable{cursor:pointer;transition:background 90ms}.insight-table tbody tr.drillable:hover{background:var(--hover)}.insight-table tbody tr.drillable.is-active{background:var(--accent-bg);box-shadow:inset 3px 0 0 var(--accent)}.vs-track{border-radius:var(--radius-sm);background:var(--track);height:26px;position:relative;overflow:hidden}.vs-fill{border-radius:var(--radius-sm);height:100%;transition:width .24s}.vs-marker{background:var(--fg);opacity:.65;width:2px;position:absolute;top:-3px;bottom:-3px}.vs-legend{color:var(--fg-mute);justify-content:space-between;margin-top:6px;font-size:11.5px;display:flex}.panel-fixed{flex-direction:column;height:340px;min-height:0;display:flex;overflow:hidden}.panel-fixed>.panel-head{flex:none}.panel-fixed>.panel-scroll-body{flex:auto;min-height:0}.panel-fixed.is-tall{height:420px}.metro-compare{flex-direction:column;gap:10px;display:flex}.metro-card{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--panel-2);cursor:pointer;padding:12px 14px;transition:border-color .12s,background .12s}.metro-card:hover{border-color:var(--border-strong);background:var(--hover)}.metro-card.is-active{border-color:var(--accent);background:var(--accent-bg)}.metro-card-head{justify-content:space-between;align-items:baseline;gap:10px;display:flex}.metro-card-name{font-size:13.5px;font-weight:700}.metro-card-rate{font-variant-numeric:tabular-nums;font-size:20px;font-weight:700}.metro-card-sub{color:var(--fg-mute);margin-top:2px;font-size:11.5px}.metro-card-bar{border-radius:var(--radius-xs);background:var(--track);height:5px;margin-top:9px;overflow:hidden}.metro-card-bar>div{background:var(--accent);border-radius:var(--radius-xs);height:100%}.chart-block{flex-wrap:wrap;align-items:center;gap:14px;display:flex}.donut-wrap{flex:none;position:relative}.donut-center{pointer-events:none;flex-direction:column;justify-content:center;align-items:center;display:flex;position:absolute;inset:0}.donut-center-value{font-variant-numeric:tabular-nums;font-size:22px;font-weight:700;line-height:1}.donut-center-label{color:var(--fg-mute);text-transform:uppercase;letter-spacing:.07em;margin-top:3px;font-size:10px}.donut-seg{transition:opacity .12s,stroke-width .12s}.donut-seg.dim{opacity:.28}.legend{flex-direction:column;flex:150px;gap:5px;min-width:0;display:flex}.legend-item{cursor:default;border-radius:var(--radius-xs);align-items:center;gap:7px;padding:2px 4px;font-size:12.5px;display:flex}.legend-item.pickable{cursor:pointer}.legend-item.pickable:hover{background:var(--hover)}.legend-dot{border-radius:2px;flex:none;width:9px;height:9px}.legend-name{text-overflow:ellipsis;white-space:nowrap;flex:auto;min-width:0;overflow:hidden}.legend-value{font-variant-numeric:tabular-nums;font-weight:700}.legend-share{color:var(--fg-mute);text-align:right;min-width:32px;font-size:11px}.scatter{width:100%;height:260px;display:block}.scatter-dot{cursor:pointer;transition:opacity .12s}.scatter-dot:hover{opacity:.85}.scatter-note{color:var(--fg-mute);margin-top:6px;font-size:11.5px}.sparkline{width:100%;height:150px;display:block}.signin-page{background:var(--bg);justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.signin-card{background:var(--panel);border:1px solid var(--border);border-radius:var(--radius);width:100%;max-width:380px;box-shadow:var(--shadow-md);padding:28px}.signin-brand{border-bottom:1px solid var(--border);align-items:center;gap:12px;margin-bottom:20px;padding-bottom:20px;display:flex}.signin-logo{flex:none;width:44px;height:auto}.signin-title{color:var(--fg);font-size:15px;font-weight:700;line-height:1.2}.signin-sub{color:var(--fg-mute);margin-top:2px;font-size:12px}.signin-form{flex-direction:column;display:flex}.signin-label{color:var(--fg-dim);margin-bottom:6px;font-size:12px;font-weight:600}.signin-input{height:38px;color:var(--fg);background:var(--bg-elev);border:1px solid var(--border-strong);border-radius:var(--radius-sm);margin-bottom:16px;padding:0 10px;font-family:inherit;font-size:14px}.signin-input:focus{outline:2px solid var(--accent);outline-offset:-1px;border-color:var(--accent)}.signin-input:disabled{background:var(--panel-2);color:var(--fg-mute)}.signin-error{color:var(--err);background:var(--err-bg);border:1px solid var(--err-border);border-radius:var(--radius-sm);margin:0 0 14px;padding:8px 10px;font-size:12.5px}.signin-submit{width:100%;height:38px;font-size:14px}.signout-form{display:contents}.session-bar{color:var(--err);background:var(--err-bg);border:1px solid var(--err-border);border-radius:var(--radius);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;margin-bottom:12px;padding:10px 14px;font-size:13px;display:flex}